At Look Haus, all sales are final due to the exclusive, curated nature of our luxury inventory.

1. Final Sale

No returns, refunds, or exchanges are accepted, except as outlined below.

2. Damaged or Incorrect Items

If your order arrives damaged or materially different from what you purchased, notify us within 48 hours of delivery by emailing info@lookhaus.co with your order number and clear photos. We will review and work with you to resolve the issue.

3. Shipping Responsibility

Look Haus is not liable for packages lost or damaged after delivery or due to incorrect shipping information provided by the customer.

4. Cancellation Policy

Orders cannot be canceled or modified once placed.

5. Maryland Consumer Protection

These policies comply with Maryland’s Consumer Protection Act. Any claims or disputes will be handled in accordance with applicable Maryland laws.

6. Contact Us

For questions or claims related to returns or refunds, contact:
📧 info@lookhaus.co